PMP课后作业100题(一)错题

1[单选] 公司计划发布一款新的软件产品。应对市场需求,项目经理组织一次与所有内部项目相关方会议,讨论并整合输入和想法。 项目经理执行的是下列哪一项?

A company plans to release a new software product in response to market demand. A project manager organizes a workshop with all internal project stakeholders to discuss and consolidate inputs and ideas. What is the project manager performing?

  • AA.思维导图
    Mind mapping
  • BB.决策分析
    Decision analysis
  • CC.亲和图
    Affinity diagramming
  • DD.头脑风暴
    Brainstorming

正确答案:D 你的答案:C

解析:参考答案:D 解析:与所有内部项目相关方开会,讨论并整合输入和想法。头脑风暴是一种用来产生和收集对项目需求与产品需求的多种创意的技术。

8[单选] 任命的项目经理获悉,相关方对已识别到的项目问题和风险非常担心,他们对一个多月没有收到任何沟通表示不满。 项目经理应该怎么做?

A newly appointed project manager learns that stakeholders are concerned about identified project isues and risks. They are dissatisfied that for over a month no communications have been received. What should the new project manager do?

  • AA.实施现有沟通管理计划和相关方参与计划
    Implement the existing communications management and stakeholder management plans.
  • BB.更新沟通管理计划和相关方参与计划,并立即向相关方提供有关问题和风脸的信息
    Update the communications management and stakeholder management plans and provide immediate communication regarding the issues and risks to the stakeholders.
  • CC.与相关方开会以确定沟通所需的频率,然后立即向他们提供有关这些问题和风险的信息
    Meet with stakeholders to determine the frequency required for communications, then immediate provide them with information regarding the issues and risks.
  • DD.与关键相关方开会,然后更新沟通管理计划和相关方参与计划
    Meet with the key stakeholders then update the communications management and stakeholder management plans.

正确答案:D 你的答案:C

解析:参考答案:D 解析:典型沟通问题,选沟通管理计划。D好于 B,先见面了解需求,再更新沟通管理计划

24[单选]家组织正在开展一个软件应用程序开发项目,有不同的相关方参与到该项自的不同阶 段。项目经理应该如何让相关方在整个项目过程中参与?

An organization has a software plication development project undcrvvay.Dificrcnt stakeholder’s are involved in different phases of the project. How should the project manager engage stakeholders throughout the projects?

  • AA.使用来自相关方的信息来制定项目需求
    Use information from stakeholders to develop project requirements
  • BB.定期与所有相关方确认关键项目决策
    Regularly validate key project decisions with all stakeholders
  • CC.让相关方参与制定项目商业论证
    Involve the stakeholders in the development of the project’s business case
  • DD.不断与所有相关方分享项目状态报告
    Continuously share the projects status reports with all stakeholders

正确答案:B 你的答案:D

解析:参考答案:B 解析:BD都是整个项目过程的参与,B参与程度更高。

31[单选]家公司计划推出一个新的数字银行解决方案。在项目启动时,识别到一个关键依赖关系,需要在产品推出前获得监管部门的批准。这被添加到风险登记册,并由项目经理积极监控。目前,仍未得到监管部门的批准,这可能会导致产品推出延期。 项目经理如何能够减轻该风险?

A company plans to introduce a new digital banking solution. At the project kick-off, a key dependency is identified that requires regulatory approval before the product launch. This is added to the Risk Register and is actively monitored by the project manager. Currently, it has not yet been approved by the regulatory authority, which may lead to delay of product rollouts. How can a project manager mitigate this risk?

  • AA.准备风险应对措施
    To prepare for risk response action
  • BB.在风险登记册中更新并跟踪该风险
    To update and track the risk in the Risk Register
  • CC.调整项目进度计划,包含应急应对措施
    To adjust the project schedule, including emergency response action
  • DD.评估被监管拒绝的可能性
    To evaluate the possibility of being rejected by the regulatory

正确答案:A 你的答案:B

解析:答案:A 解析:要想减轻相关风险,需要首先制定风险应对措施,通过各种规定的方式来减轻风险,A选项为最佳答案。

33[单选] 客户需要批准的产品指南,以便在新的站点实施己完成的项目解决方案。但是,客户却无法实施解决方案,因为可交付成果不能按照已批准需求的规范执行。 若要避免这个问题,项目经理应该事先做什么?

Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?

  • AA.完成统计抽样分析
    To complete the statistical sampling analysis
  • BB.应用质量检查
    To use the quality check
  • CC.执行质量审计
    To perform the quality audit
  • DD.核实变更
    To verify changes

正确答案:C 你的答案:D

解析:参考答案:C 解析:题目强调了避免,考管理质量(质量保证),只有C是管理质量(质量保证)工具。

50[单选] 项目经理负责管理一个正在进行的项目,该项目存在质量问题。团队成员认为质量保证对项目没有增加任何价值。 此时项目经理应该怎么做?

The project manager is responsible for managing an ongoing project with quality problems. Team members consider that quality assurance does not add any value to the project. What should the project manager do?

  • AA.修订项目管理计划
    To revise the project management plan
  • BB.修订质量管理计划
    To revise the quality control plan
  • CC.执行根本原因分析
    To perform root cause analysis
  • DD.控制质量测量指标
    To control quality measurement indicators

正确答案:C 你的答案:B

解析:参考答案:C 解析:题目暗示:质量保证过程有问题。需要改进过程。改进过程需要使用过程分析改进不好的过程。过程分析包括根本原因分析——用于识别问题、探究根本原因,并制定预防措施的一种具体技术。

53[单选] 项目团队经常遗漏可交付成果。若要解决这个问题,项且经理首先应该怎么做?

A prefect team consistently misses deliverables. What should the project manager do first to resolve this problem?

  • AA.收集由团队执行的活动和任务的相关信息
    Gather information about activities and tasks performed by the team.
  • BB.将工作委托给高级团队成员,让其担任主管
    Delegate work to senior team members to act as leads.
  • CC.将所有队员成员的工作分成相等的部分
    Divide work into equal parts for all team members.
  • DD.提供培训,以便团队成员可以处理额外的工作
    Provide training so that team members can handle additional work.

正确答案:A 你的答案:D

解析:参考答案:A 解析:标准答案应该是需求跟踪矩阵,或创建 WBS 也行,选项都没有。根据选项排除BCD 都是错误做法,A是评估团队绩效,可以理解判断情况、找原因,与题目有一些联系,只能选它。

69[单选] 一个不熟悉财务领域的新项目经理,在一个弱矩阵型组织中负责管理一个财务项目,公司的主题专家(SMEs)由于忙于其他职能而无法提供协助。 项目经理应该在启动阶段怎么做?

A new project manager who is not familiar with the financial sector is responsible for managing a financial project in a weak matrix organization. The Company's subject matter experts (SMEs) cannot provide assistance due to other functions. What should the project manager do during the startup phase?

  • AA.与职能经理一起开会,制定一份实施计划
    To meet with the functional manager to develop an implementation plan
  • BB.要求増加预算,以便可以聘请外部财务专家
    To request for budget increase so that external financial experts can be hired
  • CC.审查组织知识库
    To review the organization's knowledge base
  • DD.考虑参加一个提高知识水平的财务培训课程
    To consider attending the financial training course to improve knowledge

正确答案:A 你的答案:D

解析:参考答案:A制定项目管理计划应确保相关方参与,有助于更全面的考量制约因素,使项目管理计划符合实际情况。详见制定项目管理计划的工具与技术4.2.2.2数据收集、4.2.2.3人际关系与团队技能、4.2.2.4会议。

77[单选] 项目经理负责管理一个项目,该项目旨在推出一项新服务,项目经理得知,技术部门对于使用已提供的培训来操作这项服务感到不自信。项目经理首先应该怎么做?

A project manager is working on a project to launch a new service. The project manager realizes that the technical department does not feel confident about operating the service the training they have been given.What should the project manager do firs

  • AA.完成一项变更控制要求并将该问题纳入经验教训中
    Complete a change control requirement and include the lessons learned
  • BB.建议团队与指定的相关方一起审查验收标准
    Advise the team to review the acceptance criteria with the assigned stakeholders
  • CC.将可交付成果转移给对操作这项服务更有信心的另一团队
    Transfer the deliverables to another team who ice Is more confident in operating the service
  • DD.停止项目以确认操作员对接受的培训感到满意
    Stop the project to verify that the operators fed comfortable with the training received

正确答案:A 你的答案:B

解析:参考答案:A 解析:培训效果不到位,还需要继续培训。A 的前半句强调的是还要继续培训,后半句强调之前的培训不解决问题。

92[单选] 在项目执行期间,一名外部相关方反对一项重大范围变更。除非重新评估相关方的决定,否则项目进展将受到影响。项目经理下一步该怎么做?

During the project implementation, an external stakeholder is opposed to a major scope change. Unless the stakeholder's decision is reassessed, the project progress will be impacted. What should the project manager do next?

  • AA.审查相关方管理计划评估影响
    To review the stakeholder's effort for the plan to assess the impact
  • BB.请求项目发起人解决相关方的问题
    To request the project sponsor to solve the problem encountered by the stakeholder
  • CC.修订预算,反映可选方案的成本
    To revise the budget to reflect the cost of the alternative
  • DD.调查相关方反对背后的理由
    To investigate the reason behind the opposition

正确答案:A 你的答案:D

解析:参考答案:A 解析:参考相关方管理计划来采取更妥当、更具有全局性的行动。

来自 <https://yun.aura.cn/Test/alsRw/tid/369814/type/0.html>

18、 [单选] 项目经理识别并登记多个风险,然后为项目起草一份风险应对计划。然而,由于资金限制以及发起人不愿意为不确定的活动创建预算,风险应对计划未获批准。项目经理应该怎么做?

A project manager identifies and registers multiple risk, and then drafts a risk response plan for the project. However, due to funding constraints and the sponsor’s unwillingness to create a budget for uncertain activities, the risk response plan is not approved. What should the project manager do?

  •  AA.将该问题升级上报给高级相关方
    Escalate the issue to senior stakeholders.
  •  BB.请求批准风险应对计划,以解决高优先级风险
    Request approval of a risk response plan that addresses the high-priority risks.
  •  CC.将其他项目的预算利用情况审查组织过程资产
    Review the organizational process assets regarding budget utilization from other projects.
  •  DD.接受发起人的决定,并继续执行项目
    Accept the sponsor’s decision, and continue with project.

正确答案:A 你的答案:B

解析:参考答案:A 解析:风险应对,超出项目经理权力范围,上报。

25、 [单选] —些之前未识别到的相关方报告说,他们的职能领域受到很大影响,但没有持续通知他们关键项目的状态。项目经理首先应该做什么?

Some previously unidentified stakeholders report that they have not been kept informed regarding the status of a critical project even thought their functional areas are largely impacted . What should the project manager do first?

  •  AA.审查项目的沟通方法
    review project communication methods
  •  BB.检查并更新相关方登记册
    check and update the registries of the stakeholders
  •  CC.确定沟通项目状态的新策略
    to determine the status of communication projects
  •  DD.邀请所有相关方参加状态会议
    Invites all stakeholders to the State meetings

正确答案:B 你的答案:C

解析:参考答案:B 解析:既是沟通问题(没有持续通知项目状态),又是相关方问题(识别了新的相关方)。这种情况,首先考虑相关方问题,选B。

28、 [单选] —位团队成员通知项目经理有一个问题可能会破坏项目。项目经理将该问题添加到问题曰志中,并要求团 队找到解决方案。 项目经理下一步应该怎么做?

A team member notifies the project manager of an issue that has the potential of disrupting the project.The project manager adds the issue log,and the team to find a resolution. What should the project manager do next?

  •  AA.更新风险登记册
    Update the risk register.
  •  BB.修订项目管理计划
    Revise the project management plan.
  •  CC.确定适当的风险应对
    Identify the appropriate risk response.
  •  DD.通知相关方
    Inform the stakeholders.

正确答案:C 你的答案:A

解析:参考答案:C

解析:PMBOK(6)P458-11.7.3.4监督风险-风险登记册。更新风险登记册,记录在监督风险过程中产生的关于单个项目风险的信息,可能包括添加新风险、更新已过时的风险或已发生风险,以及更新风险应对措施等。题目中显示这个问题已经识别出来并添加到了问题日志,那么下一步我们就要确定适当的应对措施,并把这个应对措施更新到风险登记册里面,所以这里是先C再是A。

33、 [单选] 客户需要批准的产品指南,以便在新的站点实施己完成的项目解决方案。但是,客户却无法实施解决方案,因为可交付成果不能按照已批准需求的规范执行。 若要避免这个问题,项目经理应该事先做什么?

Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?

  •  AA.完成统计抽样分析
    To complete the statistical sampling analysis
  •  BB.应用质量检查
    To use the quality check
  •  CC.执行质量审计
    To perform the quality audit
  •  DD.核实变更
    To verify changes

正确答案:C 你的答案:B

解析:参考答案:C 解析:题目强调了“避免”,考管理质量(质量保证),只有C是管理质量(质量保证)工具。

34、 [单选] —名新成员加入团队,该团队的报告结构发生多次变更。若要快速使这位新团队成员适应,项目经理应该查阅哪一份文件?

A new member joins the team and the team's reporting structure has changed for several times. Which document should the project manager review to quickly get the new team member adapted?

  •  AA.项目组织图
    Project Organization Chart
  •  BB.层级资源图
    Hierarchical Resources Map
  •  CC.责任分配矩阵(RAM)
    Responsibility Assignment Matrix (RAM)
  •  DD.资源管理计划
    Resources Control Plan

正确答案:A 你的答案:D

解析:参考答案:A 解析:项目组织图以图形方式展示项目团队成员及其报告关系。基于项目的需要,项目组织图可以是正式或非正式的,非常详细或高度概括的。A选项最准确

48、 [单选] 由于一个施工项目的相关方数量异常之多,因此在初始规划阶段起草若干职能要求,项 目经理应该关注什么方法?

Due to an unusually high number of stakeholders for a construction project,several functional requests are being drafted during the initial planning phase.On what should the project manager focus?

  •  AA.需求管理计划
    Requirements management plan
  •  BB.变更管理计划
    Change management plan
  •  CC.组织过程资产
    Organizational process assets
  •  DD.资源管理计划
    Resource management plan

正确答案:A 你的答案:B

解析:参考答案:A 解析:相关方多,需求会很复杂,A 相对更重要。

50、 [单选] 项目经理负责管理一个正在进行的项目,该项目存在质量问题。团队成员认为质量保证对项目没有增加任何价值。 此时项目经理应该怎么做?

The project manager is responsible for managing an ongoing project with quality problems. Team members consider that quality assurance does not add any value to the project. What should the project manager do?

  •  AA.修订项目管理计划
    To revise the project management plan
  •  BB.修订质量管理计划
    To revise the quality control plan
  •  CC.执行根本原因分析
    To perform root cause analysis
  •  DD.控制质量测量指标
    To control quality measurement indicators

正确答案:C 你的答案:B

解析:参考答案:C 解析:题目暗示:质量保证过程有问题。需要改进过程。改进过程需要使用过程分析改进不好的过程。过程分析包括根本原因分析——用于识别问题、探究根本原因,并制定预防措施的一种具体技术。

51、 [单选] 项目经理观察到项目团队成员在项目开始时感觉没什么信心。在项目启动会议(Kick-Off Meeting)上,项目经理与团队成员进行头脑风暴的好处是:

The project manager observes that the project team members have little confidence at the start of the project. At the kick-off Meeting, the benefits of holding a brainstorming session between the project manager and team members are:

  •  AA.让消极者离开
    To push the fault-finders to leave
  •  BB.为团队成员灌输信心
    To instill confidence in team members
  •  CC.从一开始就识别风险
    To identify risks from the start
  •  DD.帮助沟通
    To facilitate communication

正确答案:B 你的答案:C

解析:参考答案:B 解析:这道题的英文翻译有问题。PMP考试中,经常发生对启动会和开踢会的英文翻译错误。题目想问的是开踢会的作用,但是中文翻译成了启动会。Kick-off meeting的发生时期:计划结束后,执行开始前。主要作用是相互认识、获得承诺、明确责任、灌输信心。B为最佳答案。

54、 [单选] 项目经理完成了一个新产品开发项目的规划过程。在继续进入执行过程组之前需要完成的最后一个重要里程碑是什么?

The project manager completes the planning process for a new product development project. What is the last important milestone that needs to be completed before proceeding with the execution process?

  •  AA.最终确定项目章程
    To finalize the Project Charter
  •  BB.接收执行项目的项目资金
    To receive project funds for the project implementation
  •  CC.获得发起人和相关方的批准
    To seek approval from the sponsor and stakeholders
  •  DD.执行相关方管理策略
    To execute stakeholders' management strategies

正确答案:C 你的答案:A

解析:参考答案:C 解析:计划制定完成后,必须要批准。

73、 [单选] 一个新的政府法规将要求对一个处于开发阶段的产品进行变更。项目团队在项目开始时修订项目管理计划用以实施新的需求,而非在后期添加需求。这应该使用什么类型的变更请求?

A new government regulation will require changes to a product under development. The project team revises the project management plan at the start of the project to implement new requirements rather than add requirements later. What type of change request should be used?

  •  AA.纠正措施
    Corrective action
  •  BB.主动措施
    Active action
  •  CC.预防措施
    Preventive action
  •  DD.更新措施
    Update action

正确答案:D 你的答案:C

解析:参考答案:D 解析:直接更新项目管理计划,调整范围基准,属于更新的变更策略,D 选项最准确。

76、 [单选] 一名关键项目相关方撤回对项目的财务支持。项目现在资金不足,可能会取消,项目经理应该怎么做?

A key project stakeholder withdraws financial support for the project. The project is currently underfunded and may be cancelled. What should the project manager do?

  •  AA.与该项目相关方开会,确定撤回财务支持的原因
    To hold a meeting with the project stakeholders to identify the reason for withdrawing financial support
  •  BB.与团队一起头脑风暴成本节约方案
    To brainstorm cost savings solution with the team
  •  CC.寻找愿意提供财务支持的新项目相关方
    To find new project stakeholders who are willing to provide financial support
  •  DD.与项目发起人开会,建议取消项目
    To hold a meeting with the project sponsor, it is recommended to cancel project

正确答案:A 你的答案:B

解析:参考答案:A 解析:本题为相关方问题,要面对,要找原因,管理相关方参与。

83、 [单选] 在第三方供应商交付项目组件后报告发生故障,项目经理在供应商的支持下应用应急计划。为了确保风险应对措施的有效性,项目经理应该怎么做?

A failure is reported after the third-party supplier delivers the project components, the project manager applies the contingency plan with the support of the supplier. What should the project manager do to ensure the effectiveness of the risk response?

  •  AA.更新风险登记册
    To update the Risk Register
  •  BB.开展风险审计
    To conduct risk audit
  •  CC.更新工作说明书(SOW),包含该应对措施
    To update the Statement of Work (SOW), including this response
  •  DD.执行供应商绩效再评估
    To perform the supplier performance reassessment

正确答案:B 你的答案:A

解析:参考答案:B 解析:风险审计工作是审计风险管理过程的有效性,其中应该包括风险应急措施的有效性。

91、 [单选] 在项目执行期间,一名团队成员识别到以前未被识别为项目相关方的职能经理提交了新需求。项目经理应该怎么做?

During the project implementation, a team member identifies a new requirement from a functional manager who was not previously identified as a project stakeholder. What should the project manager do?

  •  AA.与项目发起人开会,获得反馈
    To hold a meeting with the project sponsor to get feedback
  •  BB.启动实施整体变更控制过程
    To launch the implementation of the overall change control process
  •  CC.对需求执行成本效益分析
    To perform cost-benefit analysis of the requirement execution
  •  DD.将该职能经理添加进沟通管理计划
    To add the functional manager to the communication management plan

正确答案:B 你的答案:C

解析:参考答案:B 解析:新需求属于范围变更的问题,应该去执行整体变更流程,B选项为最佳答案。

92、 [单选] 在项目执行期间,一名外部相关方反对一项重大范围变更。除非重新评估相关方的决定,否则项目进展将受到影响。项目经理下一步该怎么做?

During the project implementation, an external stakeholder is opposed to a major scope change. Unless the stakeholder's decision is reassessed, the project progress will be impacted. What should the project manager do next?

  •  AA.审查相关方管理计划评估影响
    To review the stakeholder's effort for the plan to assess the impact
  •  BB.请求项目发起人解决相关方的问题
    To request the project sponsor to solve the problem encountered by the stakeholder
  •  CC.修订预算,反映可选方案的成本
    To revise the budget to reflect the cost of the alternative
  •  DD.调查相关方反对背后的理由
    To investigate the reason behind the opposition

正确答案:A 你的答案:D

解析:参考答案:A 解析:参考相关方管理计划来采取更妥当、更具有全局性的行动。

94、 [单选] 执行质量控制的项目经理希望了解一个变量是否会对另一个变量产生影响,项目经理应该使用什么基本质量工具来确定这个问题?

The project manager performing quality control wants to know if one variable will affect another. What basic quality tools should the project manager use to determine the problem?

  •  AA.散点图
    Scatter Diagram
  •  BB.控制图
    Control Chart
  •  CC.帕累托图
    Pareto Chart
  •  DD.流程图
    Flow Chart

正确答案:A 你的答案:B

解析:参考答案:A 解析: 两个变量之间的相关性,用散点图判断。或看到相关性,找散点图。

99、 [单选] —个项目已经启动,该项目拟标准化四个国家的人力资源模块开发。每个国家都有不同 的人力资源管理流程。其中两个国家与相关方,没有提供任何意见,迫使项目经理在没有他们的意见下制定项目计划,并将其发送给四个国家的所有相关方进行批准。到目前为止已经收到三份批准。项目经理下一步应该怎么做?

A project to standardize the development of a human resource module across four countries has been initiated. Each country has different processes for human resources management. The non-commitment of stakeholders from two of the countries forced the project manager to create a project plan without their input. Therefore, the project manager created a project plan using a standard approach based an two of the countries’ current processes, and sent it for approval to all four country stakeholders. There approvals have been received so far. What should the project manager do next?

  •  AA.开始项目执行,因为项目计划不需要所有相关方的意见
    Begin project execution, as not all stakeholder input is required for the project plan.
  •  BB.开始项目,因为大多数相关方己经批准了这项计划
    Start the project, as the majority of the stakeholders have approved the plan.
  •  CC.等到所有项目相关方都参与并批准项目计划,然后开始项目执行
    Wait until all project stakeholders have contributed to, and approved, the project plan, and then begin project execution.
  •  DD.等待所有相关方的意见,然后由于大多数相关方己经批准开始项目执行
    Wait for input from all atskeholders, and then since the majority have approved it, begin project execution.

正确答案:C 你的答案:D

解析:参考答案:C 解析:项目管理计划既然需要四个国家的相关方批准,就必须等各相关方都批准后才可以实施。



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